Host - Monitor - Maintain - Enhance…

 

While others focus on ‘number of incidents’ and ‘SLA’s’ as the benchmark for success, we think about application support a differently… we have applied “Six Sigma Lean” principles to our support model to drive

• Better end user experience with flexible support models up to 24x7 and ticketing solutions

• Lower cost of maintenance through AI and automation

• Accelerated transition with minimal business disruption

• Reduce issue recurrence

• Enhanced root cause analytics

• Comprehensive knowledge base

• Continuous improvement of core business processes

 

Our ERP Support services include:

●     Oracle Application Support

●     24 hours Oracle Application DBA Support

●     Oracle Service Request (SR) Management

 

We host, monitoring, maintain and develop new features and enhancements for

• Websites

• Mobile apps

• Custom Applications

• Cloud solutions

• Integrations & API’s

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